Samsung Color Multifunction Laser Printer (CLX-3175FW)

• A small footprint of 16.3" x 14.7" means it will fit comfortably in your home office or small workgroup.
• With high-speed USB 2.0 and Ethernet capability you simply plug it in and you''re ready to go.
• Built-in one-touch functions give you fast copying features, including ID card, clone, N-up, auto fit and poster
• Small, compact and elegant.
• USB Direct Printing and Scanning. A front USB port lets you scan and print files directly to and from your USB flash drive.

I am a nice guy. I have patience. Customer service is inherently frustrating, I''m okay with that. Things take time. Things break. I''m okay with that too. But this is OFF THE !@#$% SCALES OF BEING OKAY.

1. My printer broke. Wouldn''t scan or copy, just print.

2. I call customer service. I describe the problem. They said they''d send a replacement part and a guy would come fix it. Weird, for a $300 printer, but whatever.

3. The printer guy comes. Says they sent the wrong part. Reorders the part.

4. Two weeks go by. I call Samsung. The part is on INDEFINITE BACKORDER. I was not told. I talk to "Executive Customer Service", they say that they can just send another part that works just as well. WHY DIDN''T THEY JUST SEND THAT IN THE FIRST PLACE?

5. The printer guy comes back. Installs the part, it doesn''t work. He says that he charges $400/hour. That means Samsung has already paid for two replacement parts + shipping and about $1200 in repairs to NOT fix my broken $300 printer. Genius. He marks it "unrepairable". I call Samsung, they say they''re going to call me when his report goes through their system.

6. A week later. They never called me, so I call Samsung. They say they''ll finally send me a new printer. GREAT!! FINALLY!!!

7. ...wait. They''re not sending me a new printer. They''re sending me a new unit, but I have to keep the toner, the accessories, and I have to pull out the "imaging unit" and put it in a box because if I expose it to light, the whole thing is destroyed and my printer is worthless. No matter that I don''t know what the part looks like, I should be able to pull it out in the dark and put it in the conveniently sized light-proof box I don''t have. Great. I ask for an email instruction or checklist so I can make sure to take out all the right parts. The Samsung tech support guy says "we don''t have email." Really? Great move. A tech support department without email. Perfect.

8. Nope...not over yet. They aren''t sending ME the printer. It''s getting sent to my local UPS store. I now have to hope I pull out all the right parts to my broken printer in the dark, put them in a box so the "imaging unit" doesn''t break, go to the UPS store, pick up the new one, and hope that I can put it all back together at my house and that I haven''t left a part in the old printer because I''m supposed to take out the parts that were on a list that they wouldn''t give me.

9. I call the UPS store that Samsung tells me about. They have no idea what I''m talking about and have never had a Samsung printer sent to them, ever.

YOU SAMSUNG!!!!

Your crappy Epson printer breaks, they send you a new one for free, you don''t even have to send the old one back. THAT''S customer service. I will never buy another Samsung product, just to not have to deal with this moronic process again.

Buy Samsung Color Multifunction Laser Printer (CLX-3175FW) Now

Pros: Meets Expectations, Features, network scan with mac and pc great

Cons: Set up

I purchased this All-in-One color laser printer last night from my local Office Max. I was hoping to see in store how to function of the wireless actually worked. The sales guy was unable to demonstrate this after trying on one or two of the floor computers. As a leap of faith (and a few months of reading on the internet before purchasing), I bought the machine at the sale price plus the 2 year OfficeMax warranty.

I brought it home and unpacked and plugged it into the wall at a location not next to a computer or next to a router or wired network connection. My first idea was to set this up wirelessly so I can leave it a universally accessible location like my family room. Well playing with the 2 inch display and 10 digit keypad was becoming frustrating. The printer found my wireless SSID, I typed in the proper credentials but the wireless functionality never started. I then moved the printer next to the router and a computer which I should mention is a Netgear 802.11g router and an old G4 eMac running OS X.4.

Before I tried accepting this to my network, I decided to give it a static IP address on my router. I typed in the MAC address and the IP address I wanted. Then using the CLX-3175FW''s 2 inch screen and on-board menu, I entered that static IP into the network configuration. I plugged the printer using an ethernet cable into my router and typed the IP address in my Firefox browser on the eMac. It immediately opened the SyncThruWeb page and I was able to configure some settings.

I immediately tried to setup the wireless function. I tried ever possible configuration and disconnection of the ethernet cable possible. I could not get the wireless function started. I plan on calling Samsung when I have an hour to kill. At this point I decided to move onto the next couple tasks, setting up the printer and scanner, and maybe fax.

I downloaded the software from Samsung''s website: 1. Smart Panel 2. Print Driver and 3. Scan manager. I installed the Print driver first, then the scan manager, then the Smart Panel on the eMac. Once I did that, I opened up System Preferences and added the printer to the computer. Once that was done, the Smart Panel icon in the top right was active. I clicked it and was able to access all fucntions of set-up using Samsung Smart Panel. I decided to set-up scanning now.

Within the menu of the Smart Panel, there is an option for Scan Manager. On the eMac, I clicked this and I was able to locate the CLX-3175FW on my network. I set up a folder and two applications. First folder was just generic PDF scanning. My wife likes to scan bills and semi-important mail and documents. The ADF feeder will take 15 pages and scan a multipage PDF file. I then created an application prompt to open up Adobe Acrobat. I often use Acrobat to scan important work documents and need robust functionality to edit and review documents. I then set up a iPhoto application for when want to scan pictures from the flatbed, etc. Time to test.

I grabbed some mail, I had a 5 page wireless bill, and stuffed it into the ADF on-top. The Samsung beeps to let you know you are ready. I select the scan button and scroll right to select "Scan to PC" and click ok. I can see that it found my eMac so I click ok. It then sees the folder I setup called Bills/Mail so I select that. It then asks for color or gray, 300 DPI, etc. I click ok, ok, ok until it finally starts scanning. Immediately on a screen pops up on the eMac showing the progess of the scanned document. The scan finishes in less than a minute and immediately Preview opens up ans shows me my 5 pages scanned document....pretty slick.

I then decide to set up all this on my two laptops. I have a G4 iBook running OS X.4.11 and an Acer Netbook running Windows XP Home. As expected, the scanning function worked exactly the same on the other two computers. I am very happy with the scanning function. It works MUCH better than I could imagine. I use an MFP at work, Ricoh Aficio 161, and the Samsung software is much easier to use and gives better options for scanning to a networked folder. Kudos to Samsung on this one.

I then decided to try fax but I didn''t have much luck here because I have a VOIP system at home. I''ve tried many configurations and even tried calling Comcast for some possible answers but to no avail. Basically I can plug the fax using a standard phone cord into the my Comcast modem, my MTA has two ports. The fax will dial out but it doesn''t complete the fax. An error report will be printed out showing a No Answer error.

Overall, I am pleased. Having a network scanner and printer at home are great. If I can setup the wireless function I would be even happier so I can move this All-in-One unit to a more convenient location. But the network printer works great. The Samsung is set to sleep after 15 minutes and it wakes fast and responds to a network wake. I was able to send mulitple types of documents (PDF, Word, JPEG, internet prints) to the CLX-3175FW without a problem when attached to the network. I don''t have the USB cord plugged in. There is no need. No need to have an active computer, it will run solo. If you want to network scan, you need to have a computer online or setup a drive or folder on your network to act as a server. I plan to setup my NAS (Network Attached Storage drive) which is primarily a backup disc as a server for scanned info but so far its great.

Read Best Reviews of Samsung Color Multifunction Laser Printer (CLX-3175FW) Here

I purchased this printer in the UK (since I live there). It is excellent. While in the USA, I purchased black toner cartridges for this printer. Be advised that ONLY toners purchased in the Euro States will work in the Euro (UK)machines. This is due to a security chip in the toner cartridge. Thus USA cartridges will only work in USA machines. Anyone want to buy 2 new (never used) black USA toner Cartridges-good price!

Want Samsung Color Multifunction Laser Printer (CLX-3175FW) Discount?

I got sick and tired of replacing my ink cartridge''s on my Lexmark inkjet printer at home so I went looking for a good laser colour to replace it. After an extensive search I came across this samsung printer and I was impressed with all the reviews so I decided to give it a try. I was not disappointed.

I have installed this as a network printer flawlessly using the wireless NIC then wired directly into my router. I have install the drivers flawlessly on my wife''s MAC, My dual boot Vista/Xp laptop, and my home Windows 7 device. The linux one is the only one I havn''t tested, but I will in a couple months on a VM.

The Printer it''s self is small for a multi-colour laser printer and fit''s perfectly in a little cabinet whole I made. It''s a little to big for my desk but that''s to be expected as for what it is.

I have printed various maps, documents, pdf''s, and I really can''t notice too much of a difference from my ink jet other then the brightness of the colour, but your going to get that with all Laser colours so I don''t count that as a negative.

I have tested the scanner and it scans and/or copies great the only issues I have is getting the scanner to scan connected over the network. I have not been able to fully attack this problem yet (gave it about 5 minutes of my time), but this is a known problem with alot of all-in one printer''s (not just samsung) that are 64 bit (which my machine is)

Overall though I have been most impressed with this Printer, and definitly recommend over it''s HP and Lenovo counterparts. I say this from years of IT work at 17,000 + employee hospital where I''ve worked with all types of printers and computers.

First, DO NOT DOWN LOAD ANY FIRMWARE UPDATE from Samsung. They prompted me to install a firmware upgrade for a "bug" in the printer copier. There has been no issue with it. All has been working fine. Until after the install. I have been buying off-label (Green Apple brand) toner/drum cartridges which save me a bit of money (not alot). I have 2 for backup. Immediately after installing the firmware upgrade, the copier will not recognize the toner. Saying "Incompatible toner cartridge installed". And will not work. I called customer service, and first they told me to uninstall the software. I said it can not be done, as it is a firmware, installed in the copier. They transferred me to a technician, who said that it has to be done by an authorized service center, and they said that since my copier is under warranty, I can bring it to a local service center to have the older firmware version 1 reinstalled. I called the facility, and asked them TWICE if this is a service they can do. They confirmed they can. I brought the printer over and left it for 4 days. Then called them. They said I''ll need to buy a new toner with Samsung brand. I said that the whole reason why I brought it over is to have the firmware reinstalled, and they had confirmed it can be done. Then today, a Samsung representative called me, saying that they will not allow the old firmware to be installed, as they specifically said in the manual that only Samsung toners can be used in these machines. To me, this is scandalous, to tell owners to install an update to fix a "bug" when the bug is simply the fact that they want to BLOCK you from using non-Samsung toner and drums. This is not a warranty issue with defective equipment, but an issue that SAMSUNG does not want people to use aftermarket or non-samsung products. BAD,BAD,BAD,BAD..... I will not recommend any SAMSUNG products to anyone!