To get the newest model of HP''s Deskjets, I paid Amazon top dollar ($81.99 plus shipping) for this basic printer, model D1560. Upon installing the two cartridges, types 22 (color) and 21 (black), the display on the computer indicated that the black cartridge was defective. I had ordered another one and opened and tried that one. Also defective! After consulting with 3 technicians, we drew the conclusion that there are TWO TYPES OF CARTRIDGE NO. 21: one with a black label and one with a white label. The printer has a sensor that can tell the difference. This model takes both cartridges with white labels, but what was shipped with the unit was the correct color cartridge and the incorrect black one. I bought the correct one locally, although the number of this new model, D1560, is not printed on the box. Apparently, if the box says D1460 (among many other numbers), as my correct cartridge''s box does, it is probably the right one for D1560. This is not at all indicated to Amazon''s customers in the information on either the printer or the cartridges. I give it a 3-star evaluation due to this HUGE inconvenience and expense. But now with the right cartridge, it works fine (at least on the first page so far).
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The HP csr is not competent and keep making mistakes.
I want to summarize everything here so you can go through everything in 10mins instead of 3 hours.
If you got blinking lights, try to install only one cartrige to isolate the problem. When you have the working cartridge installed (color or B&W), you can hold the power button and open the printer cover 3 times and you can get a test page.
Let the csr know you have a defective cartridge, the cartridge expiration date is on top of the cartridge, and provide them your info and you need to ship the cartridge and test page back.
Good luck,
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I''ve never met a printer under $100 that I didn''t have to baby-sit, especially in terms of thick stock. I have been printing greeting cards on thick stock, and manually making sure the printer grabs each page by putting pressure on the front of the paper. I have also had difficulty printing thick photo-paper on the D1560. For the $50 I spent at Staples, I guess that should be expected. It is fine for normal paper.
I just wish HP, Epson, etc... would include "Human assistance required for thick stock" on the box for their cheaper printers.
One other annoyance: this particular printer has very small ink cartridges. Though they seem cheaper, you''ll be replacing them more often.
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Put quite simply.
I opened the box.
I hooked it up to my computer.
It installed itself.
I have printed a ream of pages and it still works.
The images are clear and the text is crisp.
I absolutely love it.
Update 10-24-2010:
Still using it and it still works like a dream.
Buy one...you will not regret it.
(consider that the one I bought had been a display model at a Sam''s Club and still works after all of the abuse it must have endured there.)
When my parents bought this printer, i figured for a cheap printer it worked decently. But after about a week, i noticed that we really actually got worse then what we payed for. If i had a chance, i would change the price of this printer to what its really worth, $0.00. It seems that whenever i try to print in word, it fails, only printing the first inch of the page, and a line like 3-4 lines away from the bottom. In the top inch, its also missing half of the text. When i put the document on wordpad/notepad instead, it still has the same outcome. But when i have the printer print the same exact file through paint, it prints it fine, but i shouldn''t/can''t have to print using paint. I have tried all ways of cleaning/fixing/troubleshooting/online help, yet nothing works(oh and HP online tech help is a total waste of time, its not a real technician, its a bot, and for being a computer controlled bot, it sure is stupid) So all in all, i rate it 1 for ease of use, 1 for quality, and 4 for speed, since while it screwed my printed pages up, it at least printed them fast -_-
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