Ricoh Aficio GX7000 GelSprinter Color Printer (405635)

• High Quality / High Productivity
• Print Sizes up to 11.0 x 17.0 / Tabloid
• Resolutions up to 1200 x 1200 dpi
• Black / Color Print Speeds up to 29 ppm
• Paper Capacity - 250 Pages / Expandable

I purchased one of these for sublimation and was so impressed with it I bought 2 more (one for another specialized ink and one for a standard printer). Unfortunately one of them wouldn''t pull paper from the paper tray so I ended up calling support. I explained what was going on and what I had done to troubleshoot the issue. After asking me a few more questions the tech apologized for the problem and told me that these printers do not have this kind of problem and I must have gotten a lemon. So they shipped me a new one. It was one of the most painless support calls I''ve ever had to make.

Besides that problem the printers have been solid. They are a great printer for those that print. If you aren''t printing a few pages with it every week I hear there can be problems but I print so much that I don''t have to worry about that. The large format sizes through the bypass tray really give this printer a lot of options. They have been trouble free other then the aforementioned problem. I would recommend to any business.

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WE WERE LOOKING FOR A COLOR LASER PRINTER THAT HANDLED LARGE FORMAT. DECENT PRINTERS WERE AT LEAST 2-4K. NOT ONLY WAS THIS PRINTER UNDER 1K, BUT IT PRINTS IN COLOR, WIDE FORMAT, FAST, HIGH QUALITY, AND THE GEL INK HAS HIGH YIELD, EVEN BETTER THAN MOST COLOR LASER PRINTERS. PLUS THE INK DRIES COMPLETELY OUT BEFORE RE-FILL IS NEEDED, UNLIKE OTHER LASER CARTRIDGES WHICH PROMPT REFILL IS NEEDED WHEN ITS NOT EVEN EMPTY. OVERALL WE ARE VERY SATISFIED. WE DID NEED TO ADD A NETWORK INTERFACE CARD AND A BYPASS TRAY.

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This printer has powering up issues. I have owned my printer for less than two years and have only printed about 30 sheets of paper in it.It will not power-up. I spoke with Ricoh and was told this is an issue with these printers and this problem can not be fixed. They will not offer any support for this even though they know its a common problem.I spoke with the dealer that sold me the printer, they also knew of the problem and offered to sell me another printer. Why would I want to buy another one? This printer was not cheap. The only thing it is good for now is the scrap pile.Ricoh''s phone number (1-800-742-6438) Call them and ask about powering up issues and if they have a fix for it. Maybe they will tell the truth.If you still want to buy this piece of junk,get the extended warranty from amazon. You will neeed it.

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Ricoh uses Epson heads and they are well aware of the problems. These heads are not replaceable. Even on the cheaper model the 3300. Now they come out with another new printer to replace the GX7000 and you pay $1800 and still get the same problem head. If you buy one, buy t he warranty!

The printer has a known problem with the board that can not be fixed. If you power off your printer there is a good chance it will not come back on. They offer a 90 warranty on the printer but most people have to send them to the land fill after about a year. Save your money and buy something else.