Dell All-in-One Wireless Photo Printer (P513w)

Dell All-in-One Wireless Photo Printer
  • Print, scan and copy with one easy-to-use, compact device
  • Offers fast print speeds, up to 33 ppm in black and 30ppm in color
  • Automatic 2-sided printing and Eco Mode for valuable energy savings
  • Built-in 802.11b/g wireless card for freedom in printing

This printer uses an $80 ink set up in about 500 pages printed. The ink for this printer can only be ordered from dell. It uses up ink a lot faster than my old dell 944 did and the ink is higher. It has a lot of printer head error messages when you try to print if its been idle a while, and you have to push the on button twice to make clear and print. I have had enough of this printer and after 6 months have ordered a Kodak ESP 7250 to replace it. I would not recommend this dell printer to anyone.

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After having nothing but trouble with my old Dell printer, I received the Dell 515w. Out of the box, it was nothing but trouble and it took numerous calls to Dell to fix the first time. They gave me a case number for future calls (guess they knew it wouldn''t continue to work) and when it stopped working again I called Dell gave them my case number and got a call back 9 hours later. Finally got it working until I had to replace the ink cartridges. Then the printhead error wouldn''t go away and printhead wouldn''t work. At my insistence (stupid me) they said they would send a new one. After receiving no follow up for 4 days I called Dell only to find out that the model was on "back log". After much insistence about not being satisfied in anyway, they sent me a "step up" the DELL P513w. Guess what, out of the box, it doesn''t work. I''m no newbie to printers or computers and am hardly incompetent, but God bless the poor people who are and buy Dell Printers because they won''t realize that it is Dell and not them that aren''t right. Now I''m griding myself to make yet another call to Dell. How long am I going to be on the phone this time? I will never buy another Dell printer again. Really think it over, cause for every one good review you see on the product, you''ll find more bad ones. They''re lemons across the board. You might get lucky, but then again, you might not.

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This has been the worse printer I have ever used. It jams every time you use two sided printing has major ink head problems and now after maybe 400 pages the print head has died. I called Dell, but they do NOT sell parts for this item.

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DO NOT BUY THIS PRINTER OR ANY DELL PRINTER. AFTER A 18 MONTHS OF FRUSTRATION, PRINT HEAD ERRORS AND PRINTER BUSY NOTICES, THE PRINTER HEAD QUIT. $50 FOR A NEW HEAD. NO HELP FROM DELL. DO NOT BUY IT! REPLACED WITH A CANON PIXMA AND IT IS SO MUCH MORE USER FRIENDLY,AND IT WORKS TOO!

My first comment is that this is not really a Dell printer and you can see this on installation where it is clear that it is a Lexmark printer.

We purchased this printer for a small office for our color prints -the other printers in the office are monochrome lasersto replace an old HP 9760. The setup is easy, even the WiFi. As I installed the ink for the first time I noticed that cartridges are separate from the print head (i.e. the print-head stays in the printer and you buy only separately only ink "containers").

Very soon the printer started consuming huge amounts of ink, both black and color. It just gobbles down ink and for some cartridges we can''t even get 100 pages printed. Additionally, the first ink cartridges (without a print head!) were extremely expensive. Price has gone down a little in the latter cartridges.

The second problem we have has to do with print quality: very soon after buying the printer the black ink (text) started printing in bands and after numerous cleanings of the print head (which in turn consume lots of ink), the problem is not solved. The printing is readable, but it is certainly not professional looking and there are few things that make a firm look worse than poorly printed letters and reports. We called Dell and they said it has to do with the print head. They said we should do deep cleaning (i.e. more ink consumption) and if this doesn''t solve it, it should be changed. This is right after the 1-year guarantee expired.

One more thing that does not have to do with the printing: the scanner software comes with a neat feature that adds a small app to the folders in Windows and allows you to scan documents directly into that folder. It works very well, but at some point I started noticing that my windows computer''s memory usage was getting out of hand and the computer would eventually freeze (the file using the memory was "explorer.exe"). I searched in the web for a solution to this sudden burst of memory usage by "explorer.exe" to no avail. By some inspiration I decided to uninstall this software and voila! The memory usage went back to normal. I installed the software again and as soon as I used the feature for the first time, "explorer.exe" started increasing in memory usage by the second. I uninstalled the software for good and haven''t had any more memory problems in my computer

In sum, the printer has high ink consumption, very expensive replacement cartridges, poor quality printing do to a worse print-head and the bundled software needs more polishing (to say the least). Overall a very poor machine which I would not recommend purchasing.

We are back to using the HP when we really need excellent quality prints. The 513W we use only for in-house printing, and the scanner, which is good. We are going to let the current cartridges run out of ink and get rid of the printer.

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