HP H470b Officejet Mobile Printer

• Office Jet Mobile Printer
• Print Speeds up to 22 ppm Black and White and Up to 18 ppm Color
• Fold Up 50 Sheet Feeder w/Tray Extender/ Automatic Fold Out Output Door
• Wi Fi Profile Switch Lets You Store Settings for 3 Different 802.11 Environments
• 8.8 Lbs (WxLxH) 6.45" x 13.4" x 3.25"

This sturdy, little HP printer seems to be a work horse. It is perfect for printing ready-to-sign documents when with a client in the field. As near as I can sense, it has all the qualities of a larger model, but is small and light enough to carry with my laptop together in one case. I''ve had no problems at all and would recommend it without reservation.

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This is a great printer and has come in handy more than once. I am in the military and do a great deal traveling around and this printer has been there to do the job numerous times. It is nice and compact where it fits in the same backpack as the laptop that I use it on. Have been able to print out items in the field being has a battery on the printer as well. Very lightweight and rugged as well. Is able to withstand some rough handling and bumping and still work like a champ. All around great product.

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The H470 is a nifty little printer and prints very fast, but there is always a delay of 10-30 seconds before printing even starts. At times the delay is followed by a message of a mis-aligned cartridge, so I find myself a bit frustrated at times. The telling statistic is that if I had it to do over again, I would have done even more research and probably gotten a different printer.

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The printer is small and portable. However, my unit did not work out of the box. Upon installation, the printer immediately gave an error message stating that the wrong color ink cartridge was installed. The color cartridge that was installed was the one packed in the box. A quick check of the documentation and web site confirmed that this was the correct cartridge. I had already ordered an extra set of cartridges, so I tried again with a different cartridge (correct model number) and it still had the same error message. All suggested fixes on the HP support site were tried with the same error message. The printer is noisy and slower than regular size printers when it does print, but it might be a price to pay for portability.

Contact with HP customer support e-mail resulted in a response that was courteous, yet later than the promised 24 hour response time. This resulted in more suggested procedures to rectify the problem, with the same error message. I was asked for a time which was convenient for me for someone to call to replace the printer. I gave them the time, and although I was promised a callback in 2-3 days, it has been 2 weeks without contact. I can''t help but think that customer support is an attempt to drag out the exchange process as long as possible. Why can''t they just give me an address to which I mail the defective printer?

Downloaded drivers from hp.com/support to avoid problems noted at other forums. Easy to use, love the two sided function(brings joy to my cheap little heart). Only problem is with HP not the printer. To use the wireless function I must use the HP wireless adapter, printer will not even acnkowledge my Linksys adapter.