Epson WorkForce 435 Color Inkjet Wireless All-in-One Printer (C11CB45201)

• Affordable ink cartridges
• Easy Epson Wireless
• 30-page Auto Document Feeder
• Instant-dry inks
• Instant wireless printing for popular mobile devices

I purchased this all-in-one printer for use in my home office. I also own the Epson R3000 photo printer and have found that particular printer extremely reliable. I purchased the 435 for the purpose of printing simple documents, mostly in black ink. I have only owned the printer for a few days and have already decided it will go back to Amazon. First: while easy to set up, once set up the printer seems incapable of maintaining consistent communication with the computer. I completely abandoned the idea of wireless printing and set up direct communication using a shielded USB cable. Even then, communication remains an issue. The printer will read "online", accept a printing job, print one page and then state that the printer is off line and that communication cannot be established. This has continued despite much troubleshooting and the replacement of the original USB cable with a second cable.

The most frustrating part of this printer is trying to deal with Epson. On their technical support request page you are prompted to enter the model number of the unit. Once you do this, the system takes you to the enter information and reason for needing support. At this point, the system enters your model number automatically. However, for unclear reasons, this model number field cannot be edited and once you enter the rest of your service request information and hit the "submit" button, the system rejects your submission stating that you have not entered the model number. However, the same system will not permit you to alter the model number that the system itself entered into that field. In short there is no way of bypassing what appears to be a broken or poorly designed help needed submission page.

Although this is an inexpensive printer, I would suggest considering another brand printer/all-in-one. Sometimes manufactures such as Epson producing high end and low-end products fail to use consistent quality throughout their product lines. I suspect Epson may be trying to reduce productions costs by cutting the quality and support for their lower end products.

UPDATE 5/12/2012

THIS IS THE WORST PRINTER I''VE EVER USED!!

Now that I''ve owned the printer for a month or so, I have to say that this is positively the WORST printer ever sold!! Epson used to make very good quality printers, but if this is an example of how they now make their products, trust me RUN AWAY! I have managed to print exactly 5 pages of documents and now the black ink tank is empty! Of-course, in order to get those five pages printed, it took me hours because the printer never prints anything the first time and then, if and when it finally prints, the documents are extremely poor quality. The printer no longer even prints without dragging the document through the printer, thus smearing all the ink and presenting a document that is messy and unreadable.

The worst part of this printer is the lack of support or even response to support request to Epson. I have sent numerous e-mails, placed numerous telephone calls and even sent two postal mail letters requesting help and have never received as much as a "go to hell" response from Epson. As stated above (in the initial review) I also own the Epson R3000 photo printer. I am in the process of purchasing a second photo printer and have decided that this printer will NOT be an Epson. They are known for making exceptional quality photo printers, but after this incredible experience, I do not choose to do business with the Company again.

Buy Epson WorkForce 435 Color Inkjet Wireless All-in-One Printer (C11CB45201) Now

If you use this with a mac be sure to download the driver from the website and not the one on the disc that it comes with it. This printer works decently. It prints quickly and scans fairly quickly. The top loaded automatic scanner/copier sometimes get''s james if you only load one piece of paper in it at a time. It works better with a small stack of papers. For mac users you will have to use the scanning software that came with your mac like Image Capture or Preview. All-in-all it''s a decent printer. I would defiantly buy it if I had a windows computer. I might shop around some more if I get another one for a mac computer.

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setup is super easy but the paper handling is awful. both the paper feeder and the automatic document feeder jam not infrequently.

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I never leave reviews I just would hate to see someone in the same situation I am right now. I have somewhere to be, need to print something to take with me, but now if I want the print out I need to run to the store first.

I am totally displeased with one aspect of this printer. When the printer feels that the ink is too low it will refuse to print anything!!!!!! I just replaced my black ink, I am trying to print in grey scale and it refuses to print until I replace two of the colors. I have looked for ways to over ride this, but have found nothing so far.

Also the draft printing is not even legible.

Got this printer today. It was very easy to set up. Good printing speed. Overall a great printer would recommend to a friend.

Would buy again.