We decided to purchase this copier for my wife''s small law office. We had an aging Ricoh Aficio 2035 that was rated at35 ppm. It has over 250,000 copies on it, and the repair bill to service it to restore to clear copies was $1,000 parts and labor. Parts alone was $400 for the photo drum and service kit bought in discount. All that to say this MFC Printer is replacing a Ricoh copier rated at 35ppm with a duty cycle of 80,000 copies a month. We have a consumer grade multifunction HP Color Copy/Print/Fax that is ok for light use that works OK. We also have a stand-alone monochrome laser printer, of SOHO grade. So I was a bit nervous on trying out this new ground of enterprise level MFC printers. I had hope for $2,000 and with the HP name I would not be disappointed, but was worried it would just be a big version of what the office stores and retailers have out on display. After about a month and 1,254 copies, 828 pages printed, and 48 pages sent via fax later we are REALLY pleased with this unit.I was a little skeptical when I read HP was rating this thing at 42ppm and 75,000 copies a month. Faster per minute than our old Ricoh, and almost as heavy a duty cycle...all in a package that is about 1/3 the size. The Ricoh was not networked, for scanning, emailing, or printing, nor was it able to do faxes.
This thing is a no brainer for a small medical/dental/legal office, or any small business that wants something better than general consumer products, yet not wanting to spend five figures to get a modern copier nor wanting a several hundred dollar a month copier lease.
Gigabit Ethernet, USB hook up, fax, Auto-Document Feeder Scan, Scan to email, Scan to Network are some of the really robust features on this device that make it a tremendous value for the small office niche.
One of the very cool features is that you can set the device to send a digital copy of all sent AND received faxes to an email address as your choice in order to archive the proof of sending. Away from the office and a critical fax comes in? No problem, check your email on your phone, and voila there is your fax!
You can stick a clients file of like 100pages into the ADF and type in an email address....let it be and a minute later, a PDF file of that clients file is in your email box. Or with the touch of another button you can scan and save it over your work network directly to a shared hard drive on one of your computers, or a NAS drive.
All this and MUCH MUCH more, in a device that you actually OWN. I am hoping this thing will put out two solid years of trouble free service. If so then it will have been EASILY worth the money. I am hopeful this thing will be around for MANY years. But even if it does start giving up the ghost after 2-3 years, by that point it would be cost effective to upgrade again if need be, as opposed to sinking $15,000 into a traditional copier based product.
It seems to be rather sturdily constructed. Copies, fax printouts, and PC printouts are fast, quiet, and CLEAR! Our office had been putting up with very low quality copies for quite some time as the repair cost to service the copier was prohibitive, it just did not make sense. Now we are asking why in the world did we wait so long and put up with such terrible output quality for so long.
Toner is a bit (actually rather) expensive. Just paid $350 at New Egg for a twin pack of the 55X High Yield cartridges (~14,000 pgs each). That might perhaps come down. We will not be cutting corners on cheap toner, not when this thing is new anyway.
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