Although it was not the fastest shipment, the packaging in which it arrived was well taken care of and the product was unharmed. The first time I printed a page the ink was fresh and vibrant. I recently printed a picture and the quality (even set on high resolution 320 dpi) was NOT good. I want to think it might have been the picture file and not the ink so I gave this product a 4 star rating. Hope I do not regret purchase.
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