Xerox WorkCentre 3325/DNI Save 37% off

• Media flexibility & quality: A variety of media sizes are supported from 8.5 x 12" legal size office paper to 3 x 5" greeting cards - at up to 1200 x 1200 dpi
• Speed matters: Documents are ready when you are, with print speeds up to 37 pages per minute and a first-page-out time as fast as 6.5 seconds
• Reliable and durable: The WorkCentre 3325 has a monthly duty cycle of up to 80000 prints
• Streamline scanning and faxing: Multiple scanning options come standard (scan to email, network scanning and scan to USB memory device). Send faxes from the network using PC Fax, or take advantage of full fax features such as speed dial and color fax send

Two weeks after deployment the printer ran out of toner (understandable). Bought a new Xerox brand toner cartridge ($249) and the printer says the cartridge is not a valid Xerox cartridge. So, we assume it''s a bad cartridge. Order a replacement cartridge only to get the same error again. Call Xerox and they say we have to take the printer to a repair depot 30 miles away. I ask about upgrading the warranty to an onsite warranty and they say that is possible but I have to print out a configuration page from the printer to be able to do that. I explain that I can''t print a configuration page because the printer won''t print and the guy tells me there is no other option than to take it to the repair depot. I explained to the guy that there has to be a way to upgrade the warranty without printing that page and he says there''s not. When I told him it''s just crazy that Xerox would setup a system that would require their customers to drive 30 miles away to a depot when they were willing to pay for the onsite service the "customer support" guy tells me "Well, you had the opportunity to buy the onsite warranty when you bought the printer." So I tell him "Yeah, I have the same opportunity with the HP printers I''ve been buying. But I have never needed those warranties. This is the first time I''ve tried a Xerox printer and, thanks to your helpfulness, it will be the last."

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We like this machine for our small business. The copy quality is good, it''s easy to use and we especially like the fax directly to email feature. The ADF is far better for scanning and such than other machines we have used. The only reason I didn''t give 5 stars is that we haven''t had it very long (two months), and nothing is perfect. :-)

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It is perfect for our small office environment. Does everything that is expected of it, and then some. A nice professional looking machine.

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An excellent priced full featured multi function printer/copier at an attractive price. Small footprint, quiet operation and perfect for a small business.

Only negative is that no compatible toner on the market yet. The automatic wireless is not an easy set up. I still give it a 5 star rating.