Phaser 3300MFP/X Black and White Printer/Copier/Scanner/Fax

Phaser 3300MFP/X Black and White Printer/Copier/Scanner/Fax
  • Accepts Paper Size - Letter, Legal, Folio, Oficio, A4, A5, A6, JIS B5, ISO B5, Executive
  • Auto Document Feed/Sheets - 50
  • Broadcast Groups - 249
  • Catalog Publishing Type - Copier/Fax/Multifunction Machines-Multifunction
  • Compliance, Standards - ENERGY STAR Qualified

The Xerox Phaser 3300MFP has delivered more than I expected at a very reasonable cost given the system''s capabilities.

1) Physical installation is a snap-just remove it from the carton, plug cables into the only places they fit, remove the tape that holds doors closed, insert the toner cartridge, unlock the scanner mechanism and it''s done. In our case we also added the second 250 sheet paper tray which equally simple.

2) Software installation on a Windows-7 Professional platform was limited to inserting the CD-ROM, telling it to use a network connected printer, and picking the printer from a displayed list.

3) Setting up the printers firmware uses the web interface which worked exactly as expected and offered no problems that an occational quick look into the on-line manual failed to cure.

4) EVERY feature worked as documented, including scan to Email, scan to Network, and FAX forward to Email.

The web interface can be a bit difficult for people with little or no ability to actually read and follow instructions. But if you open the manual in one browser window and the machine''s web interface in another and then accept that Xerox knows more about their machine than you do... it all works fine.

Some features are especially nice. One very useful one is that it you can put a stack of pages in the feeder and then scan them directly to a folder on your computer in one of several formats. Another useful feature, especially for small business types, is that incoming faxes can be set to automatically forward to your email as a PDF file. This is great because if an order or contract is sent by fax you can get it on your Blackberry or iPhone when away from the office.

The only "fault" I have with it is the machine''s control panel. It uses a telephone keypad for all data input which makes things like entering Email addresses and mixed-case passwords sluggish. Perhaps Xerox will put a better human interface on the next generation.

Otherwise... a very good product that demonstrates good value.

Buy Phaser 3300MFP/X Black and White Printer/Copier/Scanner/Fax Now

I had been buying the Xerox Phaser 3200MFP/N Multi-Function Network Printer/Fax/Scanner/Email for branch offices I support but was very disappointed in the quality and cost per page. So when Xerox came out with the 3300 MFP I was interested in seeing how it compared.

While the part number maybe close, the machines are completely different. The 3300 MFP is more rugged, with a real paper tray (optional add on paper trays available), a lower cost per page, and better paper handling. It offers all of the features you would expect on a modern laser, scan to e-mail, network scanning, printing, and faxing. I have purchased 5 of these so far (now 10). The initial firmware these some of the units shipped with was buggy and as noted by another reviewer the Web user interface (UI) did not work in IE and other browsers. However, Xerox soon corrected that problem with a significant firmware update that corrected the UI and even required new drivers on the work stations.

Setup and administration was very strait forward via the Web interface (nearly identical to any other Xerox copier). You can import address books for fax and e-mail, and tweak all of the default settings. I have had no complaints from the users and with 9+ (now 14+) months of usage under there belt, these printers continue to perform well.

Other vendors may have similar products, but one area Xerox has really shined is there onsite technical support. While no of my 3300''s have required onsite services, Xerox has always come through for me on other units I have installed. (The onsite warranty is an optional add on.) (I have had one ADF feeder that had some problems jamming but they were quick to repair it)

So where does this unit come short? It does not support SSL for SMTP which means if you use Gmail or some other vendor that requires SSL for SMTP you are going to have trouble. One work around to this is setting up a computer running STUNNEL () a free open source project that you can use to proxy through. The other feature lacking is LDAP support for a centralize e-mail address list. The only other "weakness" it has is a limited darken/lighten range when making copies. It has this feature but it does not have the same range that a full blown copier has.

Bottom line if you are looking for a solid, cost effective, multifunction unit, in my opinion, this is it. (Revised this review because it does support duplexing which I had incorrectly stated it did not. My review is other wise still the same after more than a year of usage.)

Read Best Reviews of Phaser 3300MFP/X Black and White Printer/Copier/Scanner/Fax Here

The print and scan quality are good. Interface and usability are bad. This device gets a one star rating because it does not do what it advertises it can do. Network scanning is only available via PC (not much of a surprise) although they don''t tell you that when you buy the thing. It also claims that it can scan to email over the network. It really can''t, not if your email server requires SSL, like 90% of email servers do. Duh! None of these limitations are listed anywhere, and the only way to discover that the scan to email doesn''t work with SSL is to call tier 2 technical support to discover it. If you buy it and can''t get it to work within a week, it isn''t you. The machine doesn''t work. Rather, I should say that it does not work as advertised, hence the one star rating.

Want Phaser 3300MFP/X Black and White Printer/Copier/Scanner/Fax Discount?

I''ve only spent about 6 hours with my new xerox phaser 3300 mfp and I''m very disappointed. It has a web page that is built into the machine. I have no trouble accessing it, but it is not compatible with any web browsers. I''ve tried FireFox and IE8 on a XP machine and FireFox and Safari on a mac. The navigation buttons disappears after you switch pages and the images don''t load until you hold your pointer over them. It is just flaky as can be. Then, to make things worse, when I do attempt to change a setting, I get an "error on page" warning in IE8. So, I can''t change settings.

The manual is also full of errors. It is like it was written for a different machine and pasted into this machines manual and not fully updated to be accurate with this machine. It tells me to go to areas in the browser accessible control panel that simply don''t exist. If Xerox reads this, look how it tells you to set SMTP in the browser based interface and then look at the reality of where the SMTP settings are.

I called Xerox and he confirmed the errors in the instructions and confirmed that it isn''t compatible with hardly any "new" browsers. He said it worked with a lot of outdated versions of popular browsers. He had me download OPERA rather than reverting to an older version of IE. Now it works fine, but I still have to figure it out without much help from the manual as it is not written with any degree of accuracy.

T

We would highly recommend all the Phaser Printers. We own 6 printers (all are color except this one). We use this as a back up printer and mainly as a fax machine.

The solid ink printers are unreal in the quality of print. The laser printers are good too. Supplies are pricey though! We also would recommend that you only buy OEM parts. We ruined 2 printers by buying supplies that were not XEROX. You may find it cheaper to keep buying a new printer versus the supplies too?

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